Consultancy

We offer consultancy services to organisations seeking to digitally transform their IT support, operations and leadership capabilities.

Proven experience in achieving improved customer experience, cost efficiency, project delivery and staff productivity.

Over thirty years IT experience across manufacturing, warehouse operations, accounting and banking.


Areas of expertise:

  • Leadership & change management
  • Strategy development
  • Insourced & outsourced operating models
  • Analysis of business opportunities
  • Increasing employee engagement
  • Improving customer experience
  • Management of international teams
  • Mentoring of senior managers
  • Program / organisation communication
  • Continuous service level improvement
  • Building a User Experience (UX) capability
  • Successful program implementation
  • Development of training programs